Focused E-Commerce has developed an EDI Monitoring Tool specifically targeting these challenges. This unique application provides exclusive visibility into all EDI documents without compromising license agreements and security roles. Because of the inherent nature of an EDI document, reading the data is not an intuitive process. The EDI Monitoring Tool displays EDI transactions in a readable format at all levels of an organization. Specific groups in your organization were responsible for these documents before your implemented EDI. By allowing them to read these transactions you are empowering them to resolve exceptions, track transaction deliveries and other notifications.
This application allows your IT department to get back to their main responsibilities and not have to deal with every EDI data related issue.
Rest assured that the EDI Monitoring Tool does not give away the farm. You can create and assign specific user roles and apply to groups or individuals for multiple levels of security. Focused E-Commerce understands that this type of application is not the norm. But giving the right groups, with the proper visibility, translates into improved customer service and quicker resolution times for any EDI exceptions. This invaluable tool also has a variety of search options to help find the specific EDI document you are looking for.
Developing quality applications such as this reiterates Focused E-Commerce’s mission of creating robust, flexible and simple tools that make managing your B2B trading network simpler, easier and cost-effective. They have been helping companies establish and manage their EDI solutions for years.