How IBM Subscription and Support Gives Your Business a Competitive Advantage
IBM Subscription and Support is an IBM service that provides free product upgrades on all of your IBM software, as well as 24/7 technical support. When you consider that IBM products require a significant investment to purchase and they are highly technical because of their vast capabilities, protecting your investment with IBM S&S makes a lot of sense.
When you sign up for IBM S&S, you get a full year of service at the entry price. Then once you renew your service for another year, IBM offers you a lower rate to maintain your subscription – making IBM S&S an excellent long-term investment for your business.
Leverage the Newest Technology and Never Become Obsolete
Even the most advanced software eventually becomes obsolete, and these days technology becomes obsolete even quicker than ever before. The demand for innovation is incredibly high, so every new software release brings a new batch of features that make businesses more efficient.
Gaining a technological advantage over the competition comes down to speed. Who can leverage the best technology first and get ahead of the crowd?
IBM invests over $6 billion each year in research and development and has over 60 laboratories around the world where they test new technology. IBM S&S ensures your business always has immediate access to the best technology available.
Each new software update can help your business:
- Save time on previously time-consuming tasks
- Save money by improving business efficiency
- Improve productivity for your team
- Increase your digital security
- Gain new capabilities
Plus, the cost of renewing IBM S&S to get continual upgrades for your software is significantly lower than purchasing new software every few years and not getting the 24/7 support.
Resolve Issues Before They Turn Into Major Problems
Enterprise software support is crucial when using advanced applications like IBM’s products. With so many moving pieces and a wide variety of people in your organization using the software, it is inevitable that something will eventually go wrong.
As an IBM S&S customer, you can resolve small problems before they turn catastrophic. Not only do you get 24/7 support, but you also have the ability to determine the severity of your problem. IBM trusts that you know your business better than they do, so if you say you have an emergency on your hands, their support team provides the appropriate response.
If you only need to solve a minor issue, one of your IT people can use IBM’s forums, troubleshooting area, free downloads, or the IBM Support Assistant to resolve the issue quickly.
Create a More Predictable IT Budget
When you sign up for IBM Subscription and Support, your service is tied to an anniversary date on which you will have the option to renew each following year. Leading up to your anniversary date, you will receive a quote for your reduced renewal rate.
Your business can include your IBM S&S cost in your IT budget, which covers all of your software upgrades and IT support for the entire year. Rather than purchasing IBM software at the current market price on the occasions that you realize your current software will no longer suffice, you will have one predictable cost for keeping ALL of your IBM software current. Plus, you won’t have to pay large fees for IBM support if something unexpected happens.
Maximize Your Buying Power
Another benefit to being an IBM S&S customer is that you earn points that you can apply towards higher volume discounts, as described in your IBM Passport Advantage agreement (part of being an IBM S&S customer). This lowers your overall costs and gives you an advantage when your business needs to expand its software capabilities.
Another way to save money is by purchasing or renewing your IBM S&S service through an official IBM Business Partner, such as Focused Ecommerce. We have worked with hundreds of companies, including Fortune 500 and Fortune 100 enterprises, to help them secure a great price and ensure a smooth process for renewal or first-time purchase.
